Your privacy matters to us. This Privacy Policy explains how RootedBEING collects, uses, shares, stores and protects personal information when you visit our website, place an order, contact us or otherwise interact with our services.
Last updated: 23 September 2026support@rootedbeing.in
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This Privacy Policy applies to https://rootedbeing.in and the services made available through the website.
The website is operated by Eleganics Wellness LLP under the brand name RootedBEING.
By interacting with our website or services, you may provide personal information to us directly, or certain information may be collected automatically as part of operating the website and completing your transactions.
Depending on how you use RootedBEING, we may collect information such as:
The exact information collected depends on the services and features you use.
We may receive personal information directly from you when you:
Certain technical and website-usage information may also be collected automatically through Shopify, cookies and other technologies used to operate, secure, measure and improve the store.
Personal information may be used where reasonably necessary to:
We aim to use personal information only for appropriate purposes connected with operating RootedBEING and providing our services.
Our online store is powered by Shopify, which provides the e-commerce technology used to operate our storefront, shopping cart, checkout and related store functionality.
When you browse or purchase through RootedBEING, certain personal information may be processed through Shopify's systems as necessary to provide these services.
Shopify maintains its own privacy practices and controls concerning information processed through its platform.
Payments may be processed using Shopify-supported or other authorized third-party payment providers.
Payment providers may collect and process information necessary to authorize and complete your transaction in accordance with their own terms and privacy practices.
RootedBEING will never ask you to disclose your OTP, card PIN, CVV, account password or similar confidential banking credentials through customer support.
Information required to deliver an order may be shared with courier, logistics and delivery service providers.
This may include information such as your name, delivery address, telephone number, order information and other details reasonably required to complete delivery or provide tracking services.
We may use third-party service providers to support the operation of RootedBEING. Depending on the services being used, these providers may include:
Information may be provided to these service providers where reasonably required for them to perform services for or in connection with RootedBEING.
RootedBEING and services used to operate the website may use cookies, pixels, local storage and similar technologies.
These technologies may be used to:
Where privacy or cookie controls are made available on our website, you can use those controls to manage applicable preferences. Browser settings may also allow you to control or delete certain cookies.
Blocking essential cookies may prevent some parts of the website, cart or checkout from operating correctly.
Where you have chosen to receive promotional communications, or where such communications are otherwise permitted, RootedBEING may send information about products, offers, updates and related marketing communications.
You may unsubscribe from marketing emails by using the unsubscribe option provided in the communication or by contacting us at support@rootedbeing.in .
Opting out of promotional messages does not prevent us from sending essential transactional communications relating to an order, payment, delivery, refund or customer-service request.
We do not disclose personal information merely for unrelated purposes. Information may, however, be disclosed where reasonably necessary:
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, tax, fraud-prevention, dispute-resolution and legal compliance requirements.
The appropriate retention period can vary depending on the type of information, the nature of the transaction and applicable legal or regulatory requirements.
Information that is no longer required may be deleted, anonymized or otherwise handled in accordance with applicable requirements.
We take reasonable administrative, technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, misuse or loss.
We also rely on reputable e-commerce, payment, logistics and technology service providers to support the secure operation of our services.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Depending on applicable law and the circumstances of your request, you may be able to ask us to:
To submit a privacy request, email support@rootedbeing.in .
We may request reasonable information to verify your identity before acting on a request. Certain information may need to be retained where required for transactions, legal obligations, fraud prevention, dispute resolution or other lawful purposes.
Some technology or service providers supporting RootedBEING may process information using infrastructure located in different jurisdictions.
Where personal information is processed or transferred through such services, we rely on the applicable service arrangements and requirements governing that processing.
RootedBEING does not knowingly seek to collect personal information from children in a manner that would be inconsistent with applicable law.
Where consent from a parent or lawful guardian is required for the processing of a child's personal information, such consent should be provided in accordance with applicable requirements.
If you believe that personal information relating to a child has been provided to us improperly, please contact us at support@rootedbeing.in .
Our website may contain links to websites, services, payment providers, social platforms or other resources operated by third parties.
Their privacy practices are governed by their own policies and terms. We encourage you to review the privacy information of a third-party service before providing personal information directly to that service.
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology or applicable requirements.
The current version will be published on https://rootedbeing.in together with its latest updated date.
For privacy questions, requests or concerns relating to your personal information, please contact us.
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