These Terms of Service explain the conditions that apply when you access https://rootedbeing.in, browse our products, place an order or otherwise use services provided by RootedBEING.
Last updated: 23 September 2026https://rootedbeing.in
Eleganics Wellness LLP
support@rootedbeing.in
These Terms of Service apply to https://rootedbeing.in and the products and services offered through the website.
The website is operated by Eleganics Wellness LLP under the brand name RootedBEING.
By accessing or using the website, placing an order or interacting with our services, you agree to comply with these Terms together with the policies published on the website.
You may use RootedBEING for lawful purposes, including browsing products, obtaining product information, creating an account where available, placing orders and contacting customer support.
You must not use the website in a manner that:
When placing an order or using services that require personal information, you are responsible for providing information that is accurate, complete and current.
This may include your name, contact number, email address, billing information and delivery address.
RootedBEING is not responsible for delivery or communication issues caused solely by incorrect or incomplete information provided during checkout.
We make reasonable efforts to present accurate information about products available on RootedBEING.
Product information may include:
Product packaging, labels, colours, graphics or presentation may occasionally differ slightly from images displayed on the website.
Customers should review the label, ingredients, directions, warnings and other information provided with the physical product before use or consumption.
Products displayed on RootedBEING are subject to availability.
Adding a product to your cart does not reserve inventory.
If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative resolution or initiate an applicable refund for the unavailable item.
Product prices displayed on RootedBEING are shown in Indian Rupees unless otherwise indicated.
Prices, offers and promotions may be changed from time to time. The price applicable to your order will normally be the price displayed and accepted during checkout.
Shipping charges or other applicable charges, where relevant, will be displayed during checkout before the order is completed.
Submission of an order through the website constitutes a request to purchase the selected products.
An order may be subject to verification before it is processed or dispatched.
RootedBEING may decline or cancel an order where reasonably necessary, including situations involving:
Where payment has already been received for an order that cannot be fulfilled, an appropriate refund will be processed.
Payment options available for an order are displayed during checkout.
Payments may be processed by third-party payment providers. Customers are responsible for providing accurate payment information and ensuring that they are authorized to use the selected payment method.
RootedBEING will never ask you to disclose your OTP, card PIN, CVV, password or other confidential banking credentials through customer support.
Orders are shipped according to the shipping options and serviceability available for the customer's delivery location.
Shipping and delivery are additionally governed by our Shipping & Delivery Policy.
Delivery estimates may vary depending on the destination, logistics provider, local conditions and other circumstances outside our reasonable control.
Order cancellations, returns, replacements and refunds are governed by our Return, Refund & Cancellation Policy.
Any delivery-related issue involving an incorrect, damaged, leaking or missing product should be reported to RootedBEING within 24 hours from the delivery date.
Once an eligible refund is approved by RootedBEING, it will be processed within 7–10 days.
RootedBEING may offer promotional prices, discount codes, bundles or other offers from time to time.
Individual promotions may have specific conditions such as validity periods, minimum purchase values, product restrictions or usage limits.
Promotional offers cannot be combined unless the applicable offer specifically allows it.
Information published on RootedBEING is intended to help customers understand our products and their intended use.
Customers should follow the product label, serving instructions, usage guidance, ingredient information, allergen information, storage instructions and warnings supplied with the product.
Website content should not be treated as a substitute for professional medical advice, diagnosis or treatment where such professional advice is appropriate.
Individuals with medical conditions, allergies or dietary restrictions, as well as individuals who are pregnant, breastfeeding or taking medication, should seek appropriate professional advice before using a product where necessary.
Unless otherwise stated, the content available through RootedBEING, including text, graphics, branding, logos, product imagery, photographs, website design and other original materials, is owned by, licensed to or used with authorization by Eleganics Wellness LLP.
Website content may not be copied, reproduced, distributed, republished or commercially exploited without appropriate authorization, except where permitted by applicable law.
Where RootedBEING allows customers to submit reviews, feedback, photographs or other content, customers should submit only content that is lawful and that they have the right to provide.
Content must not contain unlawful, abusive, fraudulent, defamatory, misleading or infringing material.
RootedBEING may moderate or remove user-submitted content where reasonably necessary to maintain the integrity, security and lawful operation of the website.
The website may use or link to third-party services including payment providers, logistics providers, social platforms, analytics tools and other technology services.
These services may be governed by separate terms and privacy policies provided by the respective third party.
RootedBEING does not control the independent operation of external third-party websites or services.
We aim to keep https://rootedbeing.in available and functioning reliably, but uninterrupted or error-free access cannot be guaranteed.
Website access may occasionally be restricted or interrupted for maintenance, updates, security reasons, technical issues or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded under applicable law.
Subject to applicable law, Eleganics Wellness LLP will not be responsible for losses resulting solely from circumstances outside its reasonable control.
Customers remain responsible for following product instructions, warnings, storage requirements and other information supplied with the products they purchase.
Personal information collected through RootedBEING is handled in accordance with our Privacy Policy.
Please review the Privacy Policy to understand how information may be collected, used, shared, stored and protected when you interact with https://rootedbeing.in.
These Terms and the use of RootedBEING are governed by applicable laws of India.
Nothing in these Terms is intended to limit any rights available to consumers under applicable consumer protection or other mandatory laws.
RootedBEING may update these Terms from time to time to reflect changes to our products, website, services, business practices or applicable requirements.
The current version of these Terms will be published on https://rootedbeing.in together with the latest updated date.
Continued use of the website after updated Terms are published will be subject to the version then in effect.
If you have a question about these Terms or an order placed through RootedBEING, please contact our customer support team.
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